Returns & Exchanges

At The General Store Spokane, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return or exchange it within 30 days of purchase with a valid receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original, unused condition with all tags and packaging intact before initiating a return.

• 2.
  Gather Documentation

  Locate your original sales receipt or order confirmation email to verify proof of purchase and pricing.

• 3.
  Choose Return Method

  Visit our Spokane storefront for an immediate exchange or mail your item back to our shipping department using a tracked carrier.

• 4.
  Receive Refund

  Once we inspect your return, we will issue a refund to your original payment method, which typically appears within 5-7 business days.